Refund & Cancellation Policy – Real Estate Reports

1. Nature of Services

Real Estate Reports provides digital information services, including research reports, data analysis, market insights, and publicly sourced real estate information. All services are intangible and digital in nature.

2. General No-Refund Policy

As a general rule, payments once made are non-refundable, since access to digital content cannot be withdrawn once delivered. This policy is subject to limited exceptions in line with consumer-protection principles.

3. Exceptions Where Refund May Be Considered

A refund may be reviewed only under the following circumstances:

• Duplicate payment due to technical or system error
• Payment debited but service not delivered
• Incorrect service delivered, materially different from what was described

All refund requests must be raised within 7 days of the transaction with supporting evidence.

4. Situations Where Refund Is Not Applicable

Refunds will not be provided in cases of:

• Change of mind after accessing service
• Misinterpretation of public or third-party data
• Government or regulatory data updates
• User misunderstanding of scope or limitations
• Partial or non-usage of service

5. Accuracy & Data Limitations

Data is sourced from publicly available and third-party records. Accuracy, completeness, or timeliness cannot be guaranteed. Corrections or updates do not qualify for refunds.

6. Resolution Before Refund

Before issuing a refund, Real Estate Reports may:

• Provide clarification
• Correct factual errors where possible
• Restore or re-provide access

7. Chargebacks & Dispute Resolution

Users are encouraged to contact Real Estate Reports before initiating chargebacks.

8. Policy Updates

This policy may be updated periodically. Continued use implies acceptance.

9. Contact Us

For refund-related queries, contact us through official support channels.